Mall Pet Pawlicy

SM Supermalls Pet Policy

 

Pets of all breeds & sizes and trained service animals for security & special needs shall be allowed within mall premises, mall common areas, elevators, and escalators on the following conditions:

• Mall Management will have the discretion to allow or disallow entry of other kinds of pets aside from dogs and cats.
• Pets should always be on a leash, in a carrier/stroller, or hand carried. Dogs are only allowed to be off-leash at the Paw Park.
• Pet owners should be able to always maintain control over their pets.

 

Registering for the Super Pets Club is not mandatory for entry into SM Supermalls however, it is mandatory to enter and use the Paw Park.

 

Around the Mall:

• On escalators, pets should be hand-carried or placed in a pet-carrier.
• On elevators, pets should be placed on a short leash.
• In dining areas like the Food Hall or Food Court, pets should not be placed on top of tables and chairs.
• In restrooms, pets should not be placed on the diaper changer or baby seats.
• Pets shall not be allowed inside or around children’s play areas.
• Pets (except guide dogs) shall not be allowed inside the chapel or mass area.

 

Stores and Restaurants inside the Mall:

• Stores and restaurants have the right to implement their own pet policies.
• The store’s pet policy shall be observed within its premises only.
• Look out for the blue paw print sticker to know which stores allows pets.

 

Pet Owner’s Responsibilities:

• Ensure their pets are properly vaccinated as required by law and health regulations.
• Maintain full control and supervision of their pets at all times. Pets should never be left unattended.
• Always clean up after their pets and properly dispose of pet waste in sealed bags. Pets are highly encouraged to wear a diaper in mall premises however, it is not required.
• Be fully responsible for their pets. Any person bringing their dogs into the mall assumes all liability, responsibility, and associated risks, jointly and individually, for any damage, disease, or injury to persons, other dogs, and/or property.
• Immediately report any incidents to mall security and attend to the victim and shoulder all medical expenses related to the accident caused by the pet.
• Handle their pet with care. Unnecessary noise, actions, strong, or violent pet behavior will not be tolerated.

 

Responsible pet ownership is appreciated! If any of the above rules are violated, mall management reserves the right to give warning to pet owners. If actions still persist, the pet owner will be asked to remove the pet from the mall premises.